Neo6502pc damaged in shipping

[rutabaga]

So I received a neo6502pc yesterday, the one that comes with the LCD screen and all the bells n whistles. While I was unboxing it, I heard something loose rattling around inside the case. When I opened the back panel of the case, a small crystal dropped out. It looks like it was supported to be mounted on the LCD panel, and when I power it on, the LCD panel just shows backlight.

The crystal is underneath the battery, so near as I can tell, the package was jostled around in shipping and broke the crystal off (the battery is loose, not secured with foam tape).

As per the FAQ, I will send this also to the support e-mail, and since I can't seem to directly attach images to the forum, I will include it in my message.

Anyways, please advise

[LubOlimex]

Thanks for the feedback, we will give you instructions over the e-mail when we get the picture.